Are you on the correct site?
Does the url for this webpage contain the two-letter abbreviation for your state or territory? If not, you need to verify and re-enter the url for your Track-Kit system.
Is your account disabled?
If you have not logged into Track-Kit for 90 days or more, your account is automatically disabled, as per the policy of your state’s administrators.
Contact your local Track-Kit administrator for account reactivation.
If you cannot identify your local Track-Kit administrator, contact Track-Kit support by phone at 1-855-239-0677 or by email at track-kit.support@invitahealth.com.
Track-Kit support personnel can tell you the name(s) of your Track-Kit administrators. Support personnel do not have authority to reactivate your account.
Forgot your password?
Request a password reset by entering your username (email address or kit barcode) for your account.
Note: Password reset expires after 72 hours.